Once your order has been processed through our Warehouse and leaves BMHQ you will be sent a shipping confirmation email (these are sent via 'Shippit' - be sure to check in any junk or spam folders just in case!). This email will contain your postal tracking number. Keep it in a safe place so you can stalk your goodies all the way to your front door!
Australian orders: you can track your parcel via the Australia Post website.
Standard International orders: While your parcel is still in Aus you can track your parcel via the Australia Post website. Once your parcel reaches your country, it’s best to track its progress via your local postal services website (e.g. USPS, Canada Post, Royal Mail, La Poste, etc) as they are now in charge of the delivery and will always have the most up-to-date information.
International Express orders: You can track your parcel via the express courier’s website (usually DHL or UPS, which will be specified in your shipping confirmation email).
If you have any other questions regarding your parcel, please check out the 'shipping and delivery' section, or reach out to our team at hello@blackmilkclothing.com