Oh no! We know how much you wanna nom your goodies, so let’s get this sorted for you ASAP! Firstly, have a read of the following troubleshooting suggestions:
- Are you over your daily credit card limit?
- If you’re an international customer, have you registered for international transactions with your bank?
- Have you made too many payment requests (banks like to lock out payments when too many requests are made in quick succession as a security measure)?
- Does your billing address match your payment info?
- Log in and out again to see if that helps, or try a different browser or device.
If you’ve covered off those things or are getting an error pop up and you’re not quite sure what it means, get in touch with our team at firstname.lastname@example.org (please include a screenshot showing the error message, but be sure to remove any sensitive payment info!).