First things first, don’t panic! We can suggest a few simple places to check:
- Check your mailbox (we know, we know, but sometimes people are so excited they forget to check the most obvious places!).
- Check around the property (near the mailbox, around the front door, near the garage) in case the parcel has been left in a peculiar place.
- Check in with any housemates, neighbours or reception desk (if applicable) in case someone collected your parcel for safe keeping.
If you’ve checked all of those places and you’re still not able to locate your shiny parcel, please email our team at email@example.com and we will do our best to help!