Just complete the Returns Form for your eligible item/s here and send ‘em back to us at:
PO Box 2443
Fortitude Valley BC
Please include a note with your name and your order number so we know it’s from you!
All postage costs for returns must be covered by you. We recommend using a trackable postage service. That way you can make sure your gear is safely on its way to us!
You can decide what postage method you choose – we’d recommend checking out the options offered by your local postal service (e.g. USPS, Canada Post, La Poste, etc). US customers could also consider using the OmniReturns service.
The products are your responsibility until they reach our office, so please ensure everything is packed securely. You may want to use a postal service that insures you for the value of the items you are posting. Unfortunately, BlackMilk cannot be responsible for any return parcels that are lost in transit.
Something to note is that if you paid with PayPal you may be eligible to have your return shipping costs reimbursed up to $45AUD bu PayPal. Check out the details on their website to see if you qualify.