Just complete the Returns Form for your eligible item/s here and send ‘em back to us at:
PO Box 2443
Fortitude Valley BC
Please include a note with your name and your order number so we know it’s from you!
All postage costs for returns must be covered by you. We recommend using a trackable postage service. That way you can make sure your gear is safely on its way to us!
You can decide what postage method you choose – we’d recommend checking out the options offered by Australia Post or the Parcelpoint service if you need an after hours option.
Once we’ve received your return back at our warehouse, it will undergo a quality check and may take 2–5 business days to be fully processed.
The products are your responsibility until they reach our office, so please ensure everything is packed securely. You may want to use a postal service that insures you for the value of the items you are posting. Unfortunately, BlackMilk cannot be responsible for any return parcels that are lost in transit.